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Frequently Asked Questions

Frequently Asked Questions

Is a reservation fee required when reserving a storage unit?

Yes, $20. Which will be applied to move-in costs.

Can I rent a storage unit online?

You can rent online anytime. Just click the Location drop down in the navigation menu and choose the facility where you wish to rent. Or you can click here to see all our locations.

Do I need tenant storage insurance / protection?

It is highly recommended to consider purchasing this coverage, as it can help safeguard your valuables against unforeseen events.

What are the gate access hours?

6:00 am – 9:00 pm, 7 days a week.

What items am I not allowed to store?

Toxic and hazardous waste, explosives, highly flammable materials, firearms, illegal substances and contraband, perishable food, and any animal food.

How do I pay for my storage bill?

You can pay online anytime. Just click the Pay Bill drop down in the navigation menu and choose the facility where your unit is located.

What documentation do I need to rent a unit?

A valid form of government-issued ID such as driver’s license, passport or state ID.

Am I required to store long-term?

We provide flexible month-to-month lease options. Store with us short or long-term.

Is your parking on cement or gravel?

Cement around the facility.

What are your security features?

Controlled gate access and security cameras throughout the facility.